Website Maintenance
starts here.

Powering your website with cutting-edge security, maintenance and support solutions.
Join today to have Tenaya360 manage and host your website. 

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Join the businesses growing with Tenaya360.

Plans

Affordable plans to manage your website.

Our service works great for small businesses. For websites over 1M users per month, contact us for a custom quote. 

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Base

* Save $200 with our annual payment plan.

$100 Monthly
Great for micro businesses and personal websites.
  • 360 Maintenance Package
  • 360 Firewall Protection
  • Standard Support
  • Web Hosting from $14 per month
  • Support Credits
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Advanced

* Save $600 with our annual payment plan.

$300 Monthly
Great for small businesses with support needs.
  • 360 Maintenance Package
  • 360 Firewall Protection
  • Priority Support
  • VPS Web Hosting
  • 4 Support Credits
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Pro

* Save $1540 with our annual payment plan.

$770 Monthly
Great for businesses that want to grow with SEO.
  • 360 Maintenance Package
  • 360 Firewall Protection
  • Priority Support
  • 8 Support Credits
  • VPS Website Hosting
  • 4 Hours - Search Engine Optimization
Get Started
What's included in my Tenaya360 Maintenance Plan?

All plans include access to our online portal and 360 Maintenance Package: 24/7 Uptime Monitoring, Daily Site Backups, 24/7 Emergency Support, Website Analytics Integration, Performance Monitoring, Security & Firewall Protection, Daily Malware Scanning, Hack Remediation, Daily Manual Site Checks, Safe Update Protocol.

 

Our Advanced plan includes Priority Support, 4 Support Credits (2 service hours), and Web Hosting. Our Pro plan includes 8 support credits and 4 Hours of Search Engine Optimization.

How do I submit support requests?

Support requests are handled through our Support Ticketing feature in our online portal. Simply add a new ticket and our support team will review your ticket and provide an estimate of support credits to be deducted from your account. Our Base plan customers will receive Support Ticketing Access and purchase credits when their Support Ticket is opened.

How often can I submit support requests for my website?

You can submit as many support tickets as you'd like. If support credits are available with your plan, we will deduct credits from your account until we exhaust them. If you are on the Base plan and do not have included credits, simply submit a support ticket and we will provide an estimate of credits for the support ticket or project. Credits are payable prior to the completion of the support ticket. 1 Support Credit = 1/2 Hour of service on your website.

How do I pay for your service?

You will receive a login to our Tenaya360 portal upon sign-up for our maintenance plans. Under the user menu dropdown you will see Subscriptions. Click on it and enable your Subscription by clicking subscribe. Payments are auto recurring and securely processed through Stripe. 

How long are your subscriptions? Can I change plans?

You can switch plans at any time. We do not have minimum commitments. No refunds on monthly or annual plans. Contact hello@tenaya360.com to switch plans.

How can I cancel my subscription?

Cancel your subscription by emailing hello@tenaya360.com. Your account manager will reach out to confirm cancellation of your plan.

What's included in Tenaya360 Maintenance

Helping businesses operate efficiently and securely online with our dedicated site maintenance program.

Website Maintenance

Packed with API features you will love to collaborate with issues and change business.

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Site Maintenance Program

Security Solutions

We have a comprehensive approach to your websites security. From our state-of-the-art firewall protection, to malware and brute force attack scanning and hack remediation -- we've got you covered.

Updates & Maintenance

We provide software updates and support for your new WordPress website. Our websites are built to generate results for your business.

Performance Solutions

24/7 Performance Monitoring is included in your plan. Additionally, we check your website daily to ensure its online and functioning properly.

Account Support

We take support seriously. That’s why we have a few options on how to help you with your website.

360 App Login

Dedicated Account Support Solutions

Support Ticketing

For small updates to your website, simply submit a support ticket in your online portal.

Chat Support

Have a question? Use our Chat Support feature to speak with a team member. Open 9AM - 5PM PST, M - F.

Video Call Support

Have a digital project to discuss? Reach out to hello@tenaya360.com to schedule a video call with our team.

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