Our Pricing
We build excellent websites and provide dedicated hands-on support from Jack & the team for just $199/month.
We build excellent websites and provide dedicated hands-on support from Jack & the team for just $199/month.
From dedicated web management to comprehensive growth marketing we’ve got what your business needs to succeed online. Schedule a call with Jack to learn more.
* Save $199 with our annual plan.
* 1 Credit is equal to 30 mins of service for your website and marketing.
Get started for just $199/month — fast hosting, complete website management, and expert support included.
Support credits are how we manage your website updates and marketing program. Each credit is equal to 30 mins per service. Our credits are priced at $55. Our Base Plan includes 30 minutes of website updates and changes per month. This will be billed after the submission of your support ticket. The Advanced plan includes 3 hours of service per month while the Enterprise plan is our full marketing suite and includes a combined 25 hours of service per month with a monthly meeting and weekly updates from our team.
All plans include access to our online portal and 360 Maintenance Package: 24/7 Uptime Monitoring, Daily Site Backups, 24/7 Emergency Support, Website Analytics Integration, Performance Monitoring, Security & Firewall Protection, Daily Malware Scanning, Hack Remediation, Daily Manual Site Checks, Safe Update Protocol and content updates.
Support requests are handled through our Support Ticketing feature in our online portal. Simply add a new ticket and our support team will review your ticket and provide an estimate of support credits to be deducted from your account. Our Base plan customers will receive Support Ticketing Access and purchase credits when their Support Ticket is opened.
You can submit as many support tickets as you'd like. If support credits are available with your plan, we will deduct credits from your account until we exhaust them. If you are on the Base plan and do not have included credits, simply submit a support ticket and we will provide an estimate of credits for the support ticket or project. Credits are payable prior to the completion of the support ticket. 1 Support Credit = 1/2 Hour of service on your website.
If you have multiple websites that you want us to manage and support, there is an additional fee of $119 per website, not including website hosting. For smaller websites (1000 visitors or less per month), we will include website hosting in the $119 additional fee. For larger websites, our hosting fees will be additional costs ranging from $50 - $250 per month.
You will receive a login to our Tenaya360 portal upon sign-up for our maintenance plans. Under the user menu dropdown you will see Subscriptions. Click on it and enable your Subscription by clicking subscribe. Payments are auto recurring and securely processed through Stripe.
You can switch plans at any time. We do not have minimum commitments. No refunds on monthly or annual plans. Contact hello@tenaya360.com to switch plans.
Cancel your subscription by emailing hello@tenaya360.com. Your account manager will reach out to confirm cancellation of your plan.
Helping businesses operate efficiently and securely online with our dedicated site maintenance program.
Dedicated website maintenance and support solutions for your business.
We have a comprehensive approach to your websites security. From our state-of-the-art firewall protection, to malware and brute force attack scanning and hack remediation -- we've got you covered.
We provide software updates and support for your WordPress website. These includes core updates, plugins and themes.
24/7 Performance Monitoring is included in your plan. Additionally, we check your website daily to ensure its online and functioning properly.
We take support seriously. That’s why we have a few options on how to help you with your website.
For small updates to your website, simply submit a support ticket in your online portal.
Have a question? Use our Chat Support feature to speak with a team member. Open 9AM - 5PM PST, M - F.
Have a digital project to discuss? Reach out to support@tenaya360.com to schedule a video call with our team.
Support credits are used as a way for us to keep track of time. Each credit equals 1/2 hour of billable service on your website or they can be used with our add-on services like our Google ADs Manager or Search Engine Optimization Program. For a website update that takes 30 mins or less, you'll use 1 credit. Over 30 mins and under an hour, you'll use 2 credits.
Our support credits cost $65. This is used for all requests that are 30 mins or less. If you submit a ticket and it takes 25 mins to complete, the credit cost will be $65.
Have more questions about our Support Credit System? Reach out to support@tenaya360.com for help.
Our online portal is designed to provide you with a transparent, organized and detailed view into your website and online presence.
For small updates to your website, simply submit a support ticket in your online portal. Alternatively, you use our chat feature or schedule a video call with our team!
Use the analytics tool in your online portal to get access to the traffic data on your website. Use this information to help guide your marketing decisions with your website.
All of our billing will be managed in your online portal. Manage your subscription and receive invoices for additional support credits right from your portal.
Get a professionally designed website tailored to your home service business for just $199/month. This includes secure hosting, regular maintenance, and ongoing updates to keep your site running smoothly.